Returns & Exchanges
At CR7 Underwear, we stand by the quality of our products and offer a 30-day return window for unworn items in their original packaging. Due to hygiene standards, underwear must be unopened and with all security tags intact to be eligible for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Place the items in their original, unopened packaging and include the provided packing slip to ensure fast processing.
Ship the Items
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing